Guarantee Policy

Selection Publications: If you are not fully satisfied with your recruiting or selection product purchase, you may return it in salable condition within 30 days of purchase for refund or credit, or within 90 days of purchase for credit only. A 20 percent handling fee will be charged on any returns. Customized materials are not returnable. Please call Customer Service at 800-235-4672 for simple return instructions. 

Non-Selection publications: If you are not satisfied with your purchase, you may return it in resalable condition for credit or refund within 30 days of shipment.

Research Reports: All sales are final.